QUALITY ASSURANCE CENTER
GRAFE stands for quality “made in Germany” – just one of the reasons why we are certified according to ISO 9001:2015 and IATF 16949:2016.
QUALITY COMES FIRST
In order to ensure the high quality of our masterbatch & compounds, our Quality Assurance department checks every production run in detail. But GRAFE’s quality service does not end after production is completed; our Complaints department is always at your disposal with impeccable professionalism, because our greatest concern is completely satisfied customers!
- Thermal analysis
- Mechanical testing
- Flame testing
- Pressure filter testing
- Film testing
OUR SERVICE CENTER
We impress our customers not only with product quality, but also the comprehensive portfolio of individual services and benefits we offer.
QUALITY ASSURANCE & COMPLAINTS
We implement the wishes of our customers – that is our philosophy. Our employees produce masterbatches and compounds that change the coloring and physical properties of plastics and thus enhance them
It goes without saying that this manufacturing process is permanently monitored, and certification according to ISO 9001:2015 and IATF 16949:2016 confirms our high level of quality management and thus ensures customer satisfaction
However, GRAFE does not rest on the laurels of its internal, perfectly coordinated processes; we also provide advice and support to our customers after delivery. GRAFE’s Complaints department is a professional partner, advising you and creating solutions if you face challenges during processing.
GRAFE ON DEMAND
No task too complicated – no order too small. Customer proximity is the core of our corporate philosophy and our future-oriented research. For you this means: we manufacture to your individual needs. Every order is specifically tailored to your production. Thanks to our experience and flexibility, our innovative products are available quickly and easily.
On request, we also produce small masterbatch and compound quantities for you. Of course, the consistently high GRAFE quality also applies here. We look forward to hearing from you!
The unique support service offered by GRAFE. We offer comprehensive support if problems occur on site. Our employees provide professional assistance in setting up machines and ensuring that your product corresponds to the sample we have delivered.
PERFEKTE INHOUSE LOGISITK
We guarantee short delivery times of no more than five working days. At GRAFE, this unusually fast order processing is based on perfect production logistics and a high degree of automation.
Our internal Engineering department is responsible for ensuring the shortest possible throughput and setup times. Outstanding service – not only for large quantities. Large orders or small projects, we always work with the same care and speed. And this is another example of GRAFE speed: 10,000 new formulations in 365 days.